Plumbing Plumbing Manager
Dillon, Colorado
Plumbing Job Number:
J00151823
Primary Location:
Dillon, Colorado
Positions:
Drain Cleaner ; Executive; Field Supervisor; Foreman; General Manager; Installation Manager; Manager; Operations Manager; Plumber/Installer; Plumber/Service; Project Manager; Sales Manager; Sales Representative; Service Manager; Superintendent
Sector:
Residential/Light Commercial
Required Overnight Travel:
0%
Shift:
First Shift
Job Description:
Plumbing Manager
Ben Franklin Plumbing, serving residential and light commercial customers is in search of a leader for their Service Department.
The Plumbing Manager will work closely with the CEO to support organizational growth by managing and overseeing all aspects of the company’s day-to-day Plumbing, Heating and Sewer/Drain. (HVAC management experience a plus!).
The Plumbing Manager will be responsible for leveraging strong leadership skills in a small business environment where emotional intelligence, people skills, driving to revenue goals, and cost consciousness are critical. This position will oversee the Operations while maintaining overall responsibility for the team of technicians, install crews, repair specialist, and subcontractors who perform service to support the Service Department.
Key Responsibilities
Recruit, train and retain technicians
Motivate, manage and discipline technicians
Manage to key financial objectives (gross profit, operating profit, etc.), drive revenue
Address customer complaints related to field operations
Oversee all Service Department, subcontract charges and material charges as they relate to technician pay
Advise and justify capital expenditure needs for operation
Oversee/prepare daily/monthly performance report and average ticket report daily/monthly
Qualifications:
At least 10 years of residential service leadership overseeing technicians
Proven success in managing/leading in a small business environment
Successful history of building teams with direct responsibility for hiring/terminating employees
Familiarity with basic dispatch software, knowledge of fleet dispatch and logistics a plus
Strong administrative, interpersonal/team building skills and attention to detail
Knowledge of Nexstar or PSI a plus!
Personal Attributes
Results Oriented – links decisions to overall business objectives
Decisive – track record of making and implementing sound strategic decisions based on a mixture of analysis, experience, and judgment
Emotional Intelligence – Self-awareness, Self-regulation, Motivation, Empathy, Social Skills
Cost-conscious – intense focus on managing costs and improving margins in a small business environment
Affable and Collaborative – the ability to embrace, support and practice a collaborative style which goes beyond relationship building.
Compensation Package:
The compensation package will be highly competitive and will consist of a base salary and a performance bonus.
$60,000 starting base salary
Profit sharing plan
Vehicle
Preferred Skills and Education
Minimum Experience Required:
Mid-Career (5-10 years)
Minimum Education Required:
High School Diploma
Certifications:
Journeyman Plumber License; Master Plumber License